Shipping policy
At Watch Strap Style, we pride ourselves on getting your new watch strap to you quickly and safely. With a median dispatch time of just 1 day, we're committed to fast fulfillment so you can enjoy your purchase as soon as possible.
UK Shipping
Standard UK Delivery - Royal Mail Tracked 24
Royal Mail Tracked 24 is a premium, fully tracked service aiming for next-working-day delivery (including Saturdays) for items up to 20kg. It features door-to-door tracking, SMS/email recipient notifications, photo-on-delivery, and £75-£100 compensation cover.
- Delivery time: 1-2 business days
- Dispatch: Orders placed before 2pm are dispatched the same day. Orders after 2pm ship the next business day
- Delivery days: Monday to Saturday (Royal Mail schedule)
- Tracking: Available on request
Express UK Delivery - Royal Mail 1-2 Days
- Delivery time: 1-2 business days with tracking
- Faster processing: Priority handling for express orders
International Shipping
European Union
- Method: International tracked delivery
- Delivery time: 3-5 business days
- Customs: Please note that customs duties and VAT may apply and are the customer's responsibility
Rest of World
- Coverage: We ship to 41 countries worldwide
- Delivery time: 5-10 business days (varies by location)
- Customs: International customers are responsible for any customs duties, taxes, or fees
Processing & Dispatch
We know you're excited to receive your new watch strap, so we work hard to get orders out quickly:
- Same-day dispatch: Orders placed before 2pm Monday-Friday are dispatched the same day
- Careful packaging: Every strap is carefully packaged to ensure it arrives in perfect condition
- Weekend orders: Orders placed Friday evening through Sunday will be dispatched on Monday
- Tracking information: You'll receive tracking details via email once your order ships
Delivery Issues
We want every delivery to go smoothly, but if something goes wrong, we're here to help:
Lost packages: If your order hasn't arrived within the expected timeframe, please contact us and we'll investigate with the courier.
Damaged items: Email photos to hello@watchstrapstyle.co.uk and we'll arrange a replacement.
Wrong address: Please double-check your shipping address at checkout. If you need to update it, contact us immediately - we can help if we haven't dispatched yet.
Undelivered parcels: We'll work with the courier to locate your package or send a replacement.
Why Choose Watch Strap Style?
- ✓ Orders dispatched within 24 hours
- ✓ Trusted by 10,000+ customers since 2019
- ✓ Based in Preston, Lancashire - supporting British business
- ✓ Excellent customer service - we're here to help
Frequently Asked Questions
Can I track my order?
Yes! You'll receive tracking information via email once your order is dispatched. UK tracked services and all international orders include tracking.
What if I'm not home when delivery is attempted?
Royal Mail will leave a card with instructions for redelivery or collection from your local depot.
Do you ship to my country?
We ship to the UK, EU, and 41 countries worldwide. If you're unsure, please contact us at hello@watchstrapstyle.co.uk.
How are products packaged?
All watch straps are carefully packaged with protective materials to ensure they arrive in perfect condition.
Can I change my shipping address after ordering?
If you need to change your address, contact us immediately at hello@watchstrapstyle.co.uk. We can update it if the order hasn't been dispatched yet.
Contact Us
Questions about shipping? We're happy to help!
- Email: hello@watchstrapstyle.co.uk
- Location: Preston, Lancashire, UK